At RDG Sports, we’re committed to delivering your favorite sports gear quickly, safely, and efficiently — wherever you are in India. This Shipping Policy outlines the terms and timelines for processing and delivering your orders.
1. Shipping Coverage
We deliver across Pan-India, including metros, towns, and remote areas through our trusted courier and logistics partners.
Our goal is to make sure every athlete and sports lover has access to premium-quality products — on time, every time.
2. Order Processing Time
- All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Once your order is processed and dispatched, you will receive a shipping confirmation email or SMS with tracking details.
- Custom or personalized team kits may take an additional 3–5 business days for processing.
3. Delivery Timelines
We aim to deliver all orders within:
- 1–3 business days for metro cities
- 3–7 business days for other regions across India
Please note: Delivery timelines may vary due to factors like location, courier delays, or unforeseen events (weather, strikes, etc.).
4. Shipping Charges
- Free Shipping is available on all orders above ₹999.
- Orders below ₹999 may incur a nominal delivery fee, displayed at checkout before payment.
We always strive to keep shipping costs minimal and transparent.
5. Order Tracking
Once your order is shipped, you’ll receive a tracking ID via email or SMS.
You can track your package anytime on the respective courier partner’s website or through the Track Order section on our website.
If your tracking details are not updated within 48 hours, please contact our support team for assistance.
6. Delayed or Lost Shipments
In rare cases of delay or loss:
- We’ll work closely with our courier partners to locate and resolve the issue quickly.
- If your package is confirmed lost in transit, you will receive a replacement or full refund, based on product availability.
7. International Shipping
Currently, RDG Sports ships only within India.
International shipping options will be introduced soon — stay tuned for updates!
8. Incorrect or Damaged Deliveries
If you receive an incorrect or damaged product, please contact us within 48 hours of delivery.
Our team will verify your claim and arrange a replacement or refund at no extra cost.
9. Contact Us
For any shipping or delivery-related queries, feel free to reach us:
📞 +91 90673 23515
📧 rdgsports09@gmail.com
📍 Near Tawde Hotel, Main Road, Gandhinagar, Kolhapur, Kolhapur 416119